Flipkart Nearby has some tough competition from established players in the market such as Big Basket, Grofers and Pepper Tap. Some customers are loyal to these apps. To break their loyalty, Flipkart has to offer exceptional services and products. “Nope. It is Big Basket,” said media professional Malvika Gupta when we asked her whether she would like to order from the Flipkart app. Talking about the logistics and product quality of Big Basket she added, “Very good actually. If we have an issue with the product they have a nice customer care service and it is immediately exchanged or returned.” (sic) The Flipkart Nearby app will benefit because Flipkart is an established name in terms of online delivery and customer trust. However, what customers really want are good products and reliable logistics. For now, if you are living in Koramangala, HSR Layout, BTM Layout, Ejipura, Jayanagar, JP Nagar or Bellandur areas of Bengaluru, you can start using the Flipkart Nearby app.
